Custom Printed Floating Keychain | Promotional Float Keychain | Floater Keytainer | Personalized Foam Float Keychain

PRIVACY POLICY

We at Promotional Gifts USA recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we may collect from you, and how it is used. By using our Web site, you are accepting the practices described in this policy.

The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

CANCELLATIONS POLICY

Accepted only if merchandise has not been decorated and must be in writing. 25% restocking charge.

OVER-RUNS & UNDER-RUNS

We don't charge NO overruns and we credit under-runs, 90% of the time orders are shipped with over-runs and customer keep it for free.

SAMPLE POLICY

Sample request orders that total under $7.50 are free as long as a shipper number is provided (UPS or FedEx number). If a shipper number is not provided we will charge you for the items and for the shipping cost as well. Any sample request totaling over $7.50 will be billed. All Samples are returnable for 100% money back minus the freight/shipping cost but a return authorization must be requested prior to returning them to us or it can be refused.
Note: Customers are responsible for the shipping costs associated with the returns.

RUSH DELIVERY GUARANTEE

Production time is guaranteed on rush orders; however the delivery dates are only “estimated,” unless you opt for expedited shipping.When you place a rush order but then opt for “normal” or “ground” shipping method, please be advised that the delivery date will only be “estimated” and not guaranteed, as shipping companies do not offer guarantees for ground shipping.However, if you opt for “expedited” shipping, the delivery date will be guaranteed, so the order will reach you in the timeline required. We guarantee RUSH order, when are used next or 2nd day delivery and RUSH fee paid ONLY and NO EMAIL PROOF selected.

RUSH PRODUCTION TIME

We offer rush production for select items and print methods, check website for availability. If you select and pay for a rush order by selecting a "get it by" date when placing your order, we guarantee we will produce and ship your order with adequate time to ensure the order arrives by your selected date. If an order arrives late due to a delay on our end we will refund your the rush fees in full. Failure to provide high quality, camera ready artwork may cause your order to be delayed beyond the initial guaranteed date. By selecting a rush date you waive any proofing options, if you require a proof your guaranteed date may be delayed dependent upon proof approval. Our guarantee does not extend to unforeseen delays in shipping.

PROOF POLICY

 Proofs are required for all orders, including reorders. One proof will be emailed free of charge within 24-72 hours of receiving good art (EPS, AI, PDF format) and purchase/cart order. Proofs are to show logo-artwork placement as well as item color, imprint color, quantity, and special packaging. Your order will not be assigned a ship date until the signed proof or email proof approval and any instructed pre-payments are returned. After receiving signed approval or email approval and pre-payment, we will e-mail an order acknowledgment showing the ship date and method. If requesting a proof without the factory’s receipt of purchase order, cart order for printed items, there will be a $30 charge per item.

 

SHIPPING DELAY

Customer agrees that it will not hold Promotional Gifts USA accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Promotional Gifts USA be liable for any consequential or special damages arising from any delay in delivery.

RETURN & REFUND POLICY

Returns & Credits: Complaints must be filed within 10 days of shipment. Printed orders may not be returned and will not be accepted without written authorization. A return authorization number, assigned by the factory, must appear on the outside of any packages for all returned merchandise. Merchandise that has been returned for inspection will be returned back to customer if we do not find any problem with the merchandise. Merchandise must be returned before credit can be issued. Credit will be issued only for what has been returned. Random samples may not be returned for credit. Return shipping charges must be prepaid. “Stock Tags” & blank parts will have a restocking fee of 25% billing plus full shipping charges. Blank cases may not be returned. All credits must be issued within 30 days of invoice date. No credits will be issued after 60 days of invoice date. Once blank items are decorated (Printed), no returns will be accepted. Any orders that have to be redone due to an issue with the order will be billed in full until original order is received and inspected. Any product that was returned will be inspected, once inspected any product that is in good working condition will be returned to customer.

CLAIMS / REDOS

1- Please check your order immediately upon receipt. All claims must be reported within 7 calendar days upon receipt of goods.
2- Claims must be submitted IN WRITING by opening a "Ticket". You may access the Ticket System on our website by clicking on "Contact" and then "SUBMIT TICKET". Click on the appropriate area of concern, and open only " one " ticket, providing us with all the necessary information. (Example: wrong item, incorrect imprint, incomplete order, broken items etc)
3- Attach digital image(s) to your ticket depicting the problem at hand. Please send us GROUP IMAGES if the problem exists on more than one item. This is very important, as we will need a visual of ALL affected items in order to respond accurately.
4- If unable to provide a photograph, you may ship us an "in-hands" sample of the product instead. (The address is under "Contact Us".)
5- Upon receipt of the "visual", we promptly remedy the situation and redo the affected portion of the order if mandated.
6- If the quantity to be replaced is LESS than 10% of the entire order, we reserve the right to process a credit for that amount rather than redoing that portion.
7- All redo's will ship via UPS Ground. If you require expedited shipping, you will be responsible for those charges.

REPLACEMENT POLICY

If an order is not well received – either due to a typo or other issues – our policy to redo the order and ship it via ground shipping method will still prevail.
When an error has been confirmed, (upon following instructions under “claims”) we will make every attempt to promptly redo the order. We will process the redo order exactly as you had originally requested minus any errors that we made. We will not change the product, the logo or artwork or the imprint color when processing the redo unless pre-approved by us.

LIMITATION OF LIABILITY

IN ALL CIRCUMSTANCES: Promotional Gifts USA maximum liability is limited to the purchase price of the products sold. Promotional Gifts USA will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. Promotional Gifts USA will not be liable for any third party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.

PROPOSITION 65

Also known as the Safe Drinking Water and Toxic Enforcement Act of 1986, California Proposition 65 is a law that requires warning to consumers if a product exposes consumers to a wide variety of chemicals including lead and cadmium. Prop 65 does not ban any product; it simply requires warnings. Prop 65 applies only in California, and covers all products distributed in the state. Please note Promotional Gifts USA complies with all Federal Regulations concerning chemical contents. The State of California requires significantly stricter standards be met.

California Proposition 65 ("Prop 65")

The State of California requires that no person in the course of doing business shall knowingly and intentionally expose any individual to a chemical known to the State of California to cause cancer or reproductive toxicity without first giving a clear and reasonable warning. Accordingly, if Buyer and/or Distributor fail to provide Promotional Gifts USA advance written notice that Promotional Gifts USA product will be sold or shipped to the State of California, Buyer and/or Distributor hereby indemnifies and agrees to defend and hold harmless Promotional Gifts USA, its agents, employees, representatives and affiliated companies, from and against any and all Proposition 65, personal injury and property damage claims, and from all other costs, liabilities, damages and expenses (including, without limitation, attorneys fees and litigation expenses on account thereof or in connection with any investigation or preparation related thereto or the enforcement of this provision) relating to, resulting from, connected with or arising out of goods or products provided to buyer by Promotional Gifts USA, to the maximum extent permitted by law.

Any order placed with or received from Promotional Gifts USA, including but not limited to orders placed via catalog, online, phone or mail, shall be deemed effective acceptance of these terms.


Custom floating key chains are known to fulfill a lot of purposes and convenience is certainly the main purpose of this particular promotional items. Every adult of a certain age must have lost their keys at least once in their life, in the event that one loses his/her keys, the recipient of your company’s promotional floating key chains will have a way of easily describing how their key look like instead of just saying they have lost their keys – thus reducing the chances of actually locating them. Promotional float key chains offer the chance of finding lost keys off of land, instead of allowing the key to end up at the bottom of the ocean, river or pool the keys just float on the water.

Smart business owners take advantage of these particular promotional products because they know that key chains are one of the first items that a person grabs when leaving the house and of the last items that person holds when entering the house. Signature company messages and logos stand out beautifully on these promo items in a country where ads exist on each and every level. Smart business owners know that successfully catching the eye of customers remain the most vital objective to achieve.

At Floatkeychain.com, we offer top quality floating key chains that are perfect for swim programs or CPR training.

You can choose to imprint one or both sides and convert the item into an eye catching promotional marketing tool. These items should be considered as an essential element of any water sport or recreation related promo programs. Schools, boot camps and YMCA’s will appreciate the uniqueness and usability of these custom floating key chains.

You can count on us to deliver right on time!

We Ship Worldwide. Contact Us for Details @ 877-621-8896

Trademarks and logos shown on website are simply examples of imprints produced by or fill items utilized by floatkeychain.com
© 2018 PROMOTIONAL GIFTS USA, CORP. All Rights Reserved
An Family Promotional Product Companies